Cyknight

21 minutes ago, LollerAgent said:

Sure - I'm speculating.  But, in my experience, like I said, Snap has been a good partner and I'm hoping they realize this is a big deal for C4 customers and dealers and thus make it a pleasant transition (if it even happens).

Snap's 'partnering' and buyouts have been a mixed bag. Just look at Houselogix and how that basically killed that company.

No issues with Snap as such, for their core business, but I wouldn't judge what happens in this scenario based on that at all (Same if it were the other way around mind you, C4 has the same mixed bag of how they handled take-overs).

Note that I'm not expecting it to go bad - just not expecting it to go good either, it's going to be a big wait and see. That is arguably the one thing I really don't like at this point - wait and see is not my favorite approach

1 minute ago, Gene said:

In the end, the transaction will close...always is a group unhappy...Oh, well...

Oh yes, the goal would be to try and get Snap (or to be exact the company owning Snap) to pay more - not to stop it.

13 minutes ago, LollerAgent said:

and I'm confident that SnapAV will make whatever transition required as painless as possible for both customers and dealers.

Oh? Why would you be confident about that? There's no reason to assume either way at this point

13 minutes ago, LollerAgent said:

I think everyone just needs to calm down and let things play out for a bit before drawing any conclusions.

I agree (even if that completely undermines your own 'confidence' )

This is all very early yet, no certainty it will even happen at all as of yet, let alone how it will work out.

1 hour ago, Gary Leeds UK said:

Feel for the dealers

Why? Many dealers already use SnapAV, and Snap is a closed dealer system company...

27 minutes ago, control4user007 said:

https://finance.yahoo.com/news/control4-corporation-shareholder-alert-rigrodsky-173903925.html

One of multiple lawyer companies hoping to gain in a lawsuit

1 hour ago, cdepaola said:

SnapAV, the Walmart of the a/v integrator world. 

That would be Monoprice - or maybe that's the dollarstore

38 minutes ago, GRV said:

Interesting that it is an AppleTV issue. I have not tried another non-AppleTV source yet.

News to me. But I can tell you that I can decode Atmos from Two BluRay players and two Rokus no issue. I don't use AppleTV.

40 minutes ago, Spector said:

I installed it in commercial space about 7 hours away

There's your sign....

Commercial job rule number one: Use product you know and trust

Out of town job rule number one: Use product you know and trust

49 minutes ago, Spector said:

In my dealings with them they have been good.

LOL, politely being dangled by the nose

Look, nobody truly blames an individual for trying to save money. You win some, you lose some. But as a pro installer, you have a responsibility to ensure you're well informed, and you're expected to know your product. Sure, in the custom space, there will be items that are new and you haven't used. Plus you have to start somewhere. But on base items like a video switch, going with the cheapest option possible.........

Here's a hint - the only thread I'm able to find under the dealer forums for Control4 for No Hassle AV.....is pointed to this very thread.

6 hours ago, Spector said:

Hi I installed same unit,cat6 cable 568b verified with tester did not us EZ connectors, my receivers keep dieing 5 have failed at this point ( less than a year) any ideas? Thanks

Yes, one idea. Stop using them.

That's the only 'calibration' there is on T3 screens

The T3 Series Touch Screens auto-calibrate during boot up:

To calibrate the TT7 & TT10 touch screens, press and hold the button on the top right of the unit until "Do you want to shut down?" appears, then press OK. After power down, press and hold the same button from the prior step to boot the touch screen back up.

To calibrate the WALL7 & WALL10 touch screens, press and hold the top button to the right of the reset pinhole until "Do you want to shut down?" appears, then press OK. After power down, press and hold the same button from the prior step to boot the touch screen back up.

updating from 2.10.2 to 2.10.6 really is no major update...

Hmm. In conjunction with the new ATV 4/4K driver, there is also an update to the 'old' driver. So it's easy enough to see how one might think THAT would be the 'updated' driver.

Unfortunately not everyone lists themselves for dealer info emails (especially not in companies with multiple programmers installed) - and even then it's always possible to 'miss' one.

On top of all that there has been a recently created 'new' IR driver that has been touted on the dealer forums as well for the past month or two.

Don't get all aggro on a single dealer/employee over what COULD be a simple mistake/misunderstanding

It certainly should be doing it - it does it just fine on mine. The audio matrix won't make a difference.

Question, if you force the source to stereo ARE you getting a signal? Because if not, it could 'simply' be that the audio output on the LU is set to 0% volume....or just very low

Lots of local sources (ie game systems)? Local A/V receiver with feed from central sources from rack.

Otherwise central

2 hours ago, Behemoth60 said:

(For you americans, that's the temperature of your freezer multiplied by my outrage that you don't use the metric system)  

8 hours ago, Fortyfour said:

There is an orange triangular light

Means no connection to system in most cases.

Have you checked the network cable and/or network equipment it's connected to? Was anything changed networking wise (ie new router)?

Still limited.

Yes, there are terminals to connect the humidifier to, and the humidifier option is setup in the installer menu on the thermostat itself, no external humidistat needed.

Do note that the humidity sensor is built-in to the thermostat itself, meaning that you cannot use the remote sensor option for humidity

On 7/11/2018 at 4:56 AM, dinom said:

I’ve had a wall mounted iPad mini powered constantly for about 3 years and still looks and works perfectly. So I guess it depends. 

I know it's old but....it will depend on the mount used. A proper mount should have a sensing ability to know when the iPad is 'full' to prevent this.

49 minutes ago, Neo1738 said:

I want to make sure I'm completely clear, you can not do intercom on ipads/android tablets ONLY on TS or just doesn't integrate well? I was told could do intercom on ipads.

You cannot do normal intercom on tablets (not including the native C4 screens). You CAN now do it on iPhones and Android PHONES using a SECOND app (which also allows you to do it off-site).

There are some SIP apps that could be used, but integration there is so-so at best.

Just now, Hometronics-SF said:

they were working up until about a week ago on intercom anywhere

Sure, but the function is still not supported.

3 hours ago, Hometronics-SF said:

7in TS

What style TS? WITHOUT camera won't work past 2.10

NEITHER are supported in the anywhere access app.

4 hours ago, penn65000 said:

Yes we’ve had issues with C4 motions (made by cardaccess I believe) going offline. Diamond dealer and now C4 tech has actually been out. Monitoring now but a big pain for over a year. Just noticed there are now motions with “external antenna”. 

Pretty certain nothing changed for ZigBee between V1 and V2 of the EA - sounds more like it was a generic hardware failure

35 minutes ago, cdepaola said:

MSRP vs actual price are often very different.


Sent from my iPhone using Tapatalk Pro

Point in the end being, if a V1 is a fair bit cheaper to get, there is little reason for an end-user to get the V2 UNLESS it's specifically to get rid of the popping noise (VERY rare issue).

From a dealer perspective, if there's little difference, there's no reason NOT to get the V2

Can you wire direct to the router?

I recently had an issue where ATV's after a recent update REFUSE to get an IP when wired to Airlink and Trendnet switches (yet every other device does, including using the same wires and switch ports) - wire direct to a router and it works...