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RyanE

Control4 Employee
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  1. Upvote
    RyanE got a reaction from tmj4 in Favorited Thermostat/Comfort Items Don't Appear on Neeo   
    Not sure why you're having the issue, mine are still showing fine.
    https://imgur.com/FwRylKv
    RyanE
     
  2. Like
    RyanE got a reaction from Cinegration in Driver Editor can't connect to Director   
    Typically, if you can't add your driver *at all*, it's due to issues with the XML portion of the driver.
    You should look in ComposerPro's log output for details.
    RyanE
  3. Like
    RyanE reacted to brucecampbell in Something very strange going on   
    I had a similar problem which turned out to be chromecast triggering the TV to come on in the middle of the night when the wifi channel was turned off.
    From memory, it was as simple as turning of CEC/device control over TV.
     
  4. Like
    RyanE got a reaction from CameronE in Driver Editor can't connect to Director   
    Typically, if you can't add your driver *at all*, it's due to issues with the XML portion of the driver.
    You should look in ComposerPro's log output for details.
    RyanE
  5. Like
    RyanE got a reaction from Andrew luecke in Encrypt .c4i file.   
    Control4 does not provide tools to decrypt even your own drivers, and Control4 will not decrypt drivers for partners (dealers or developers).
    RyanE
  6. Like
    RyanE reacted to Cyknight in Did something change on the rank progress on this site?   
    Hey Dan! Long time no 'see'. Hope you're well.
  7. Like
    RyanE reacted to danlevine in Did something change on the rank progress on this site?   
    I had the site recalculate the rankings with the new feature.  Should be good to go now  
  8. Like
    RyanE reacted to Amr in Yale C4 Lock History ?   
    Yeah, it’s history now, am on holiday 😎 from this incident, also need to give credit to C4 for creating this power horse the HC800 that is 12 years old and still kicking 😀
  9. Like
    RyanE reacted to Amr in Yale C4 Lock History ?   
    Yes this is correct, on director restart I get this notification for all locks 🔐 I experienced this the hardest through a 190 reboots in the past month! 😀
  10. Like
    RyanE reacted to Cyknight in Entry Door Lock Options?   
    Our range here is more than that - but I've NEVER had to 'seasonally' adjust my strike plates, though I've certainly seen contraction/expansion on the door and jamb itself. 🤷‍♂️
    But yes and 'rubbing' can certainly drop battery life as the motor is simply using more power.
  11. Like
    RyanE reacted to Jeff W in Entry Door Lock Options?   
    Unfortunately, not everyone is as diligent as keeping/maintaining that level of battery maintenance.  These locks due require some level of maintenance in my region.  Because we can have large temperature swings from one season to the next -40F (winter) to 98F (Summer).  This affects the door jambs as they expand/contract.  When the deadbolt starts rubbing on the jamb/strike plate, it can chew through batteries faster.  I probably have to adjust my adjustable strike plates once or twice a year.
     
    It's probably been 10 years for myself as well.  I originally had the Zwave Schlage locks before switching out to the Kwikset ones.  I have 14 keys on my key ring, I have keys for other family members homes, mailboxes, padlocks, AV racks.  I couldn't tell you where my house key is 😂  As long as I have my phone... I can get get into my house, so it's not an issue for me.
     
    I think this is the key... sell more Control4 locks 😂
     
    I personally do not like cloud API's, anything that can be controlled via the site is preferred. Have no issues with Kwikset locks.  
  12. Like
    RyanE reacted to Cyknight in Entry Door Lock Options?   
    I've had that question - my answer is, I've not carried my house keys on me for over 10 years now. It's a lot easier to get a 9v battery around the corner than it is to get into my house to try and get to my keys inside the house when locked out.
     
    Note that my lock do indeed have the key option, and no 9v power option - and yes I TRULY have not carried my house keys with me for over 10 years.
    I DO have the habit of checking my lock batteries before leaving on a vacation for more than a week long, just in case 😄
  13. Like
    RyanE reacted to DanITman in Entry Door Lock Options?   
    If you only have one way to get into the house then I might agree to that.  The fact is, most homes have multiple entry points and the odds of them all being dead at once is very slim.
  14. Like
    RyanE reacted to Cyknight in Should I stay or should I go?   
    As the old C4 dimmers are generally rated at 800W max (in single gang/with tabs attached), no.
  15. Like
    RyanE reacted to Jeff W in Light won’t turn off   
    Lol... My bad... I just switched from the dealer forums here.  Saw the last couple of posts in the thread and wanted to help out.  I didn't realize the post was that old.  🙈.  I'm used to the dealer forums that were quite active.  I'll make sure to read the date on the first post next time hahaha.
    Just want to help out the community 😃.  PS, nice to see a friendly face from the other forums here!
  16. Upvote
    RyanE got a reaction from C4 User in Should I stay or should I go?   
    This makes most sense to me, since worst case, you're no worse off.
    As far as advice, I'd go with a forum dealer to have them get it 'up and running' to find any issues you can't resolve yourself.
    Also, when you buy Composer HE (which any of the forum dealers can sell you), you also get a year of 4Sight, so you can remotely access your system (less valuable to you with primarily only lights, but still could be useful).
    RyanE
  17. Like
    RyanE reacted to calcubot5000 in Should I stay or should I go?   
    As I've started to price out the cost of switching everything over to something else it's making me think I should give Composer Home Edition and see whether that scratches my itch for now. I'm going to need a dealer to grant me access to the account that they set up for the previous owner, correct? Like others have said I'm inclined NOT to use that dealer again given the crazy setup they've built here. Any advice for how to get this moving?
  18. Like
    RyanE got a reaction from DawnGordon in Concord4 Issues   
    That would have been the Concorde 4...
    RyanE
     
  19. Downvote
    RyanE got a reaction from AnOutsider in Google - turn items on based on the room your in   
    Bad assumption.
    RyanE
  20. Like
    RyanE got a reaction from South Africa C4 user in Google - turn items on based on the room your in   
    Bad assumption.
    RyanE
  21. Like
    RyanE reacted to Sarahp25 in Issues with watching different shows on different tvs   
    I wouldn't have an issue getting more rokus from the beginning I guess I expected the installer to tell me that up front, instead of me going on a wild goose chase trying to figure out if something was wrong with my system.    
  22. Like
    RyanE reacted to mstafford388 in Lip sync way off   
    Is it?  A Sonos Port is almost that much and gives you nothing except an audio output.
  23. Like
    RyanE reacted to South Africa C4 user in Issues with watching different shows on different tvs   
    As long as you have spare inputs on the Matrix.
  24. Like
    RyanE reacted to mstafford388 in Lip sync way off   
    Well using your examples....most of those devices (appletv, roku, blu ray, etc) have gotten rid of their additional audio output and are now HDMI only as well.  TV's are really the only ones keeping them and they are forced to for all of the people simply using powered sound bars for better TV audio.  I'm with you though, a simple adapter is an easy fix, especially for you as an end user.  It gets a little crappier for us dealers as those things fail or need to be rebooted constantly after some time.  We refuse to put them in, luckily with a little customer education and setting expectations we rarely have a hard time spec'ing the correct C4 controller vs adapter workarounds.  
  25. Like
    RyanE reacted to msgreenf in Issues with watching different shows on different tvs   
    And another Roku going into your matrix is really not that expensive. Top end Roku is $100. 
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