Travislap Posted Saturday at 08:01 PM Share Posted Saturday at 08:01 PM Hello, We recently integrated Hunter Douglas shades using PowerView, and overall, the system works well without any issues. However, after a power outage, the gateways lose power, and while the shades continue to function in Control4 for a short time, they become buggy and eventually stop working altogether after a few days. When I check Composer following a power failure, it shows the gateway as disconnected, and a new gateway appears in the discovered devices tab. Attempting to sync with the gateway does nothing. The only solution I’ve found is to delete the “old” gateway driver and re-add the shades and the new driver/gateway. This process is extremely frustrating because each time it happens, I have to go through all my programming routines and re-add the shades. Deleting the “old” shades means losing all the programming associated with them, making the whole process time-consuming and inconvenient. I’ve already tried turning on static IPs in the gateway settings, but that didn’t fix the issue. Quote Link to comment Share on other sites More sharing options...
Travislap Posted Wednesday at 02:22 AM Author Share Posted Wednesday at 02:22 AM Just following up on this….wanted to see if anyone has a solution? Quote Link to comment Share on other sites More sharing options...
DawnGordon Posted Wednesday at 01:29 PM Share Posted Wednesday at 01:29 PM I have this issue too. Most of the time a reboot of the hub takes care of the problem. Matt Lowe 1 Quote Link to comment Share on other sites More sharing options...
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