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[Status Update]We have identified a problem degrading OvrC service


msgreenf

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Oct 8, 08:25 EDT
Identified - We briefly experienced an interruption with OvrC device connectivity starting at 7:44 pm EDT. We have temporarily paused some functionality of OvrC while we restore all device connectivity.

Impacted functionality:
Notifications - We paused Disconnect and Connect notifications from being sent
Controller registration - New controller registrations is temporarily disabled
Customer handoff - Handing off a Control4 or Luma system is temporarily disabled

The fixes have already been applied and we continue to monitor all relevant systems; OvrC is returning to normal. You may experience slight impacts on performance as systems fully ramp up and stabilize.

Thanks, Your Snap One Engineering team

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