Hdhawan Posted Sunday at 01:57 PM Share Posted Sunday at 01:57 PM Hi All, I've been working with Mitch and we've stubbled upon a strange thing. I replaced two samsung tvs with a Sony (KD-75x77CL) and LG(75QNED75ARA). The Samsungs worked great for years and would turn on and off without an issue. Since we changed out the tvs, the Sony and LG will turn on but won't turn off with the C4 remote nor from the C4 app. We've turn IP control on, turned off energy saving modes etc, but can't seem to get them to work properly. The Sony has never turned off via Control4, and LG has turned off 3 times out of probably 50........just really odd that neither can be controlled but all the other TVs in the house (all samsungs) can be and they are all older......Thoughts? Thanks in advance. Hemant Quote Link to comment Share on other sites More sharing options...
chopedogg88 Posted Sunday at 01:58 PM Share Posted Sunday at 01:58 PM Did you turn of HDMI CEC? Quote Link to comment Share on other sites More sharing options...
Hdhawan Posted Sunday at 05:18 PM Author Share Posted Sunday at 05:18 PM I tried turning it (HDMI CEC) off but when i do that the Sony won't turn on.......the LG still turns on but doesn't turn off.................. Quote Link to comment Share on other sites More sharing options...
msgreenf Posted Sunday at 05:23 PM Share Posted Sunday at 05:23 PM HDMI CEC must be off Time2Jet 1 Quote Link to comment Share on other sites More sharing options...
msgreenf Posted Sunday at 05:23 PM Share Posted Sunday at 05:23 PM That likely means your IR bud is in the wrong place Quote Link to comment Share on other sites More sharing options...
Hdhawan Posted Sunday at 09:50 PM Author Share Posted Sunday at 09:50 PM Hey Mitch and Chope, Turned it off, and tried moving the IR in front of the TVs where I see the sensor on the front of each......still no luck. Maybe we a static IP? I don't know how to do this, I'm just throwing things out there. Quote Link to comment Share on other sites More sharing options...
msgreenf Posted Sunday at 10:02 PM Share Posted Sunday at 10:02 PM 11 minutes ago, Hdhawan said: Hey Mitch and Chope, Turned it off, and tried moving the IR in front of the TVs where I see the sensor on the front of each......still no luck. Maybe we a static IP? I don't know how to do this, I'm just throwing things out there. That model doesn't support IP control Quote Link to comment Share on other sites More sharing options...
chopedogg88 Posted Sunday at 10:04 PM Share Posted Sunday at 10:04 PM If you're using IR then I don't believe the CEC setting matters. But if it's only turning the tv on when CEC is on, then yeah your IR must not be setup correctly. Either in the wrong location or not working for some other reason (wrong IR port on controller?) Sent from my SM-S916U using Tapatalk Quote Link to comment Share on other sites More sharing options...
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