Hdhawan Posted August 18 Share Posted August 18 Hey all, I've got a conundrum. I bought a new sony tv and installed it. It'll turn on via C4 but some reason it won't turn off. Even mitch (msgreenf) is stumped. Anyone have any thoughts or ideas? I've moved the IR button all over the place and nothing. Oddly it'll turn on with the IR not even remotely close to the sensor. Thoughts? TIA Quote Link to comment Share on other sites More sharing options...
msgreenf Posted August 18 Share Posted August 18 And while this is a new model, it has no IP control. It only has IR control Quote Link to comment Share on other sites More sharing options...
Hdhawan Posted August 18 Author Share Posted August 18 thanks mitch! (And what he said...) Quote Link to comment Share on other sites More sharing options...
Popolou Posted August 19 Share Posted August 19 IIRC sony remotes use Bluetooth. When the set is powered down, they both fallback to IR. What you're seeing is consistent with that save for the behaviour when turning off. As an experiment...if there is a remote paired via BT with the TV, try deleting it and see if the TV responds to IR commands exclusively. Quote Link to comment Share on other sites More sharing options...
Hdhawan Posted August 19 Author Share Posted August 19 ill try that! TIA Quote Link to comment Share on other sites More sharing options...
Hdhawan Posted August 20 Author Share Posted August 20 Popolou-tried it and didn't work......what you suggested makes sense. Any other thoughts or suggestions? TIA Quote Link to comment Share on other sites More sharing options...
cdcllc Posted August 20 Share Posted August 20 Do you have another IR remote you can program (i.e. cable TV, receiver w/universal remote, etc.) to control your Sony and see if that works? That would at least confirm it is not the Sony IR function in the TV itself. Quote Link to comment Share on other sites More sharing options...
dinom Posted August 20 Share Posted August 20 Which new model Sony doesn’t support IP control? Just curious. Quote Link to comment Share on other sites More sharing options...
Cyknight Posted August 20 Share Posted August 20 On 8/18/2024 at 5:30 PM, Hdhawan said: Oddly it'll turn on with the IR not even remotely close to the sensor. Thoughts? HDMI CEC (BraviaLink) on by chance? Popolou and msgreenf 1 1 Quote Link to comment Share on other sites More sharing options...
Popolou Posted August 20 Share Posted August 20 5 hours ago, Hdhawan said: Popolou-tried it and didn't work......what you suggested makes sense. Any other thoughts or suggestions? TIA 'fraid not, other than perhaps ensure BT is fully off too. It appears to suggest Sony are going about this differently now. Quote Link to comment Share on other sites More sharing options...
Alt Posted August 20 Share Posted August 20 Had a clients Sony Bravia TV IR stop working... Model year around 2020 after factory reset still no IR. After googling a while I was able to use a keyboard to get to the setup to enable RS232/IP it was a real pain. Quote Link to comment Share on other sites More sharing options...
Cyknight Posted August 20 Share Posted August 20 10 hours ago, Hdhawan said: Popolou-tried it and didn't work......what you suggested makes sense. Any other thoughts or suggestions? TIA Just to clarify - it didn't work to make C4 work, but did the original, now unpaired remote still work to turn it off? If so, it may be that the tv uses an alternative (switching) ir command for off: if so, the C4 driver will need to have this setup as well. Quote Link to comment Share on other sites More sharing options...
Hdhawan Posted August 21 Author Share Posted August 21 i can try another remote for sure. The sony is a 2023 KD-75x77cl (not sure if that helps)..... cdcllc_ ill check if bravialink is on.... Cyknight-yes, i unpaired the sony remote and turned bluetooth off. The C4 remote turned the tv on but would not turn it off. Oddly enough the sony remote even unpaired and removed from the list on screen still worked..... Quote Link to comment Share on other sites More sharing options...
Hdhawan Posted August 22 Author Share Posted August 22 hi guys, i was able to find the IP Control and turn it on. I was also able to turn the passcode off.....thoughts? Quote Link to comment Share on other sites More sharing options...
msgreenf Posted August 22 Share Posted August 22 24 minutes ago, Hdhawan said: hi guys, i was able to find the IP Control and turn it on. I was also able to turn the passcode off.....thoughts? If you have the IP control settings I need to reconfigure the driver Quote Link to comment Share on other sites More sharing options...
Hdhawan Posted August 22 Author Share Posted August 22 awesome....ill message you tonight when i get home..... Quote Link to comment Share on other sites More sharing options...
dinom Posted September 11 Share Posted September 11 Guys, my 2017 Sony LED failed last night and I’m looking for a new TV. Is the recommendation not to use Sony anymore because of spotty IP control/integration with Control4? If so, which brand is most recommended for solid control? Quote Link to comment Share on other sites More sharing options...
dinom Posted September 11 Share Posted September 11 If I stick with Sony, I was looking at this set: https://www.bestbuy.com/site/sony-55-class-bravia-xr-a80l-oled-4k-uhd-smart-google-tv-2023/6543909.p?skuId=6543909&utm_source=feed Quote Link to comment Share on other sites More sharing options...
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