ekohn00 Posted July 10 Share Posted July 10 9 hours ago, anon2828 said: This is GREAT news. I also only have EA controllers in my project, but perhaps I will add a CORE controller to get the functionality. Anxiously waiting on my core! One more day msgreenf 1 Quote Link to comment Share on other sites More sharing options...
Topfox Posted July 10 Share Posted July 10 7 hours ago, Andrew luecke said: What OS are you running now? There was some more security permissions added in 3.4.2 (which were removed from our drivers ages ago), but maybe thats causing issues And we are back to Director crashing. Quote Link to comment Share on other sites More sharing options...
msgreenf Posted July 10 Share Posted July 10 33 minutes ago, Topfox said: And we are back to Director crashing. Change your log level to error from debug and look at it that way Quote Link to comment Share on other sites More sharing options...
therockhr Posted July 10 Share Posted July 10 "Jaimie, pull up all those old posts where some posters said Apple Music was not something many people wanted on Control4..." Quote Link to comment Share on other sites More sharing options...
RAV Posted July 10 Author Share Posted July 10 11 hours ago, rea said: Question: I'm on an all EA system with multiple Triad Ones--I assume the Triad SA1 is backwards compatible with the EAs and Triad Ones? The Snap site doesn't mention that, but I understand that those are discontinued devices so they don't really have a need to address that on the product page. Fully compatible, just need to be up to date on software. rea 1 Quote Link to comment Share on other sites More sharing options...
ILoveC4 Posted July 10 Share Posted July 10 21 hours ago, South Africa C4 user said: This is very interesting… it will be interesting to see whether I (and others like me) move back to Apple Music having very reluctantly moved to Tidal a few years ago in order to get good (great) integration. Does an Apple family account mean that one can play multiple streams in the same way as a Tidal family account allows multiple streams. Also, does 1 Core controller (or Triad) in the project allow multiple stream throughout the project even though this device does not provide the relevant number of physical connections into the environment? I'm seeking this answer as well (which very well might lie in the myriad of threads here. We have an Apple Family plan, and I'd love to be able to do 3-4 simultaneous streams. Quote Link to comment Share on other sites More sharing options...
msgreenf Posted July 10 Share Posted July 10 8 minutes ago, ILoveC4 said: I'm seeking this answer as well (which very well might lie in the myriad of threads here. We have an Apple Family plan, and I'd love to be able to do 3-4 simultaneous streams. Yes. You can. Ea h driver instance needs to be signed into a different apple id Quote Link to comment Share on other sites More sharing options...
RAV Posted July 10 Author Share Posted July 10 You will add multiple instances of the Apple Music driver to your project, one for each family member on the shared account. Each user logs into their instance of the driver. As to hardware, no changes, you need one audio output for each stream into your matrix etc. Those outputs can be from any EA or Core hardware. If you're all EA hardware, than the added Core processor is just doing the DRM authentication work. It's the bouncer at the door checking IDs, go to the bar (other processors) for your drinks (streams). Each instance of the driver can get 1 drink (stream), so party of 4 (streams) needs 4 copies of the driver. msgreenf and South Africa C4 user 2 Quote Link to comment Share on other sites More sharing options...
ekohn00 Posted July 10 Share Posted July 10 I have an EA5 for my director and will add a CORE1 for DRM function for Apple Music. Anyone know the actual data path of the stream? Does it go from the Internet to EA to the Core to the destination, or possibly from Internet to core to destination? Quote Link to comment Share on other sites More sharing options...
DLite Posted July 10 Share Posted July 10 9 hours ago, msgreenf said: I found that an old hsim driver was causing issues for 1 customer Hi Mitch, Do you remember if that was the deprecated HSIM driver from HouseLogix itself, or the more recent Snap One HSIM driver? I ask because I am running the Snap One HSIM driver, and I have not yet upgraded to 3.4.2. Thanks Quote Link to comment Share on other sites More sharing options...
msgreenf Posted July 10 Share Posted July 10 7 minutes ago, DLite said: Hi Mitch, Do you remember if that was the deprecated HSIM driver from HouseLogix itself, or the more recent Snap One HSIM driver? I ask because I am running the Snap One HSIM driver, and I have not yet upgraded to 3.4.2. Thanks It was a really really old version from 2015. Still houselogix. DLite 1 Quote Link to comment Share on other sites More sharing options...
msgreenf Posted July 10 Share Posted July 10 11 minutes ago, ekohn00 said: I have an EA5 for my director and will add a CORE1 for DRM function for Apple Music. Anyone know the actual data path of the stream? Does it go from the Internet to EA to the Core to the destination, or possibly from Internet to core to destination? The core decrypts it and it is transitioned to the ea where it is output. Quote Link to comment Share on other sites More sharing options...
ekohn00 Posted July 10 Share Posted July 10 2 minutes ago, msgreenf said: The core decrypts it and it is transitioned to the ea where it is output. Does it start at the encrypted stream start at the EA, go to the Core, then back to the EA unencrypted? I assume it’s the Job of the EA to then send it to it’s final endpoint/destination? Quote Link to comment Share on other sites More sharing options...
msgreenf Posted July 10 Share Posted July 10 Just now, ekohn00 said: Does it start at the encrypted stream start at the EA, go to the Core, then back to the EA unencrypted? I assume it’s the Job of the EA to then send it to it’s final endpoint/destination? Can't answer that level of detail. My understanding is the core is used to decrypt the stream and ea for output Quote Link to comment Share on other sites More sharing options...
johnpg Posted July 10 Share Posted July 10 I was thinking that the Halo/Core Lite bundle wouldn't be too bad because I wanted to maybe get a Halo remote anyway. But if someone adds a Core to their system, are they then also forced to switch to the new Connect plan or are they still grandfathered in to 4sight? I thought once you register a new controller you're forced to switch to Connect. That being the case, it makes the idea of adding a Core Lite for Apple Music less appealing. Quote Link to comment Share on other sites More sharing options...
msgreenf Posted July 10 Share Posted July 10 2 minutes ago, johnpg said: I was thinking that the Halo/Core Lite bundle wouldn't be too bad because I wanted to maybe get a Halo remote anyway. But if someone adds a Core to their system, are they then also forced to switch to the new Connect plan or are they still grandfathered in to 4sight? I thought once you register a new controller you're forced to switch to Connect. That being the case, it makes the idea of adding a Core Lite for Apple Music less appealing. If you add a controller you are not forced to change. If you replace your director you are Quote Link to comment Share on other sites More sharing options...
chopedogg88 Posted July 10 Share Posted July 10 You can add a Core controller and stay on 4sight. You only have to subscribe to Connect when creating a brand new Control4 account. Quote Link to comment Share on other sites More sharing options...
johnpg Posted July 10 Share Posted July 10 41 minutes ago, msgreenf said: If you add a controller you are not forced to change. If you replace your director you are Thanks (to you and chopedogg88 too). That's good to know. Quote Link to comment Share on other sites More sharing options...
Darin, PM C4 CX Platform Posted July 10 Share Posted July 10 3 hours ago, ekohn00 said: I have an EA5 for my director and will add a CORE1 for DRM function for Apple Music. Anyone know the actual data path of the stream? Does it go from the Internet to EA to the Core to the destination, or possibly from Internet to core to destination? This is overly simplified, but roughly : Apple Servers (APIs) -> C4 Cloud(OAuth) -> Primary Controller (Director) -> Core/SA-1 (DRM) -> Digital Audio Server/(s) (Core/SA/EA) -> Digital Audio Endpoint/(s) (Room/Speakers) Quote Link to comment Share on other sites More sharing options...
ekohn00 Posted July 10 Share Posted July 10 45 minutes ago, chopedogg88 said: You can add a Core controller and stay on 4sight. You only have to subscribe to Connect when creating a brand new Control4 account. Ari, you and Mitch are almost saying the same or slightly different things.... Hoping you could clarify. I have an EA5 running Director. Suppose 1 day I went to a CORE5 or moved my director to a CA10, or just a whole new controller ... My understanding was I could stay with 4sight because it's an existing account? thanks. Quote Link to comment Share on other sites More sharing options...
ekohn00 Posted July 10 Share Posted July 10 2 minutes ago, Darin, PM C4 CX Platform said: This is overly simplified, but roughly : Apple Servers (APIs) -> C4 Cloud(OAuth) -> Primary Controller (Director) -> Core/SA-1 (DRM) -> Digital Audio Server/(s) (Core/SA/EA) -> Digital Audio Endpoint (Room/Speakers) Thanks Darin. I assume since you listed API and OAuth, you're mixing the management plane, with the data plane. Or in this case probably listing them first. Quote Link to comment Share on other sites More sharing options...
Darin, PM C4 CX Platform Posted July 10 Share Posted July 10 7 minutes ago, ekohn00 said: Thanks Darin. I assume since you listed API and OAuth, you're mixing the management plane, with the data plane. Or in this case probably listing them first. Yes just listing them before to simplify the flow to help answer your question, but not make it so complicated that it causes any major confusion. There are actually several additional points if you built out the flows accounting for both the full management plane and the full data/user planes. Quote Link to comment Share on other sites More sharing options...
chopedogg88 Posted July 10 Share Posted July 10 1 hour ago, ekohn00 said: Ari, you and Mitch are almost saying the same or slightly different things.... Hoping you could clarify. I have an EA5 running Director. Suppose 1 day I went to a CORE5 or moved my director to a CA10, or just a whole new controller ... My understanding was I could stay with 4sight because it's an existing account? thanks. Correct...that's the rules as of now (subject to change if Snap decides to of course). I'm honestly surprised that they didn't just include Apple Music only with Connect, to try to get people to migrate from 4sight which is currently like half the price. Quote Link to comment Share on other sites More sharing options...
ekohn00 Posted July 10 Share Posted July 10 34 minutes ago, chopedogg88 said: Correct...that's the rules as of now (subject to change if Snap decides to of course). I'm honestly surprised that they didn't just include Apple Music only with Connect, to try to get people to migrate from 4sight which is currently like half the price. Don't curse it please. Thanks. If you look at it this way, they forced me to get 4Sight just for the Apple Music. Quote Link to comment Share on other sites More sharing options...
South Africa C4 user Posted July 10 Share Posted July 10 1 hour ago, ekohn00 said: Don't curse it please. Thanks. If you look at it this way, they forced me to get 4Sight just for the Apple Music. This! Plus those of us in the rest of the world cannot access Connect at this stage… Quote Link to comment Share on other sites More sharing options...
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