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Unifi / Ubiquiti Control 4 Issues. I am ready to just give up and feel defeated.......


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3 hours ago, DawnGordon said:

I have a single Ruckus AP covering 3000 sq feet plus our back patio. Amazing product and near bulletproof.

what model number? What router are you using with it?

I get wanting to get the best speed but i dont need the absolute best speed with wireless clients, I just need them to connect and work reliably. The things I need that kind of performance out of I have hardwired. Seems a lot of times 1 or 2 strategically place AP's would work for like 99% of homes.

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I don't think the issue here is unifi though specifically. When I was an installer, we had over 200 unifi systems deployed (this was before snap purchased access networks).

A proper network engineer should take a look at this (it could even be bad termination of cables). If they're running that many APs though, there's evidence that they either have a massive house, or there is possibly a lot more wrong.

There's no reason why unifi shouldn't be stable in this case. Rushing out and replacing everything may not fix the underlying issue (out of the box unifi even ships with rstp enabled and it mostly works). The advantages of going access networks however would be snap can provide support too 

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Too many AP is all relative to the situation. I have an AP in a closet next to an exterior wall that will not penetrate the  concrete block with rebar wall to a generator that is only 20 feet away! And this is a wifi 6 AP. Needed 5 indoor and 2 outdoor APs. Make sure to turn down the power in close AP settings as handoff becomes an issue. Use the WIfi Man app on your phone as it is an amazing free tool that maps your signal to the room and you can see the signal stregth, AP handoff and live speeds!

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7 hours ago, Olichops said:

Too many AP is all relative to the situation. I have an AP in a closet next to an exterior wall that will not penetrate the  concrete block with rebar wall to a generator that is only 20 feet away! And this is a wifi 6 AP. Needed 5 indoor and 2 outdoor APs. Make sure to turn down the power in close AP settings as handoff becomes an issue. Use the WIfi Man app on your phone as it is an amazing free tool that maps your signal to the room and you can see the signal stregth, AP handoff and live speeds!

Most mobile devices only begin to roam when they are worse than -70db. So, I wouldn't have thought putting them too close should affect handoff. There are also other technologies now available to report to clients how strong the signal received is too, and the best neighbours to roam to.

Overall, I suspect it would just cause more interference these days than break things.

Any wifi engineers who can confirm?

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On 10/30/2022 at 9:55 PM, Jbbrenner90 said:

yeh that was me trying to get more speed :D. I have since then backed it down to 80mhz. Our house is 3700 sqft total with 1000sqft garage as well.  We have one in garage, 3 Upstairs 1900 sqft and 3 downstairs 1800sqft. Then we have 2 outside in backyard. Most are turned to low and some custom DBM 10 for example. 

I have a very similar size house. I run three APs.  You have way too many going and its likely causing overlap issues.  I run one in the upstairs hallway, center of the house, one in the basement ceiling, center of the house and one in the garage.  I still have some overlap issues.

When shit starts going bad, its best to simplify as much as possible.  

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21 hours ago, therockhr said:

what model number? What router are you using with it?

I get wanting to get the best speed but i dont need the absolute best speed with wireless clients, I just need them to connect and work reliably. The things I need that kind of performance out of I have hardwired. Seems a lot of times 1 or 2 strategically place AP's would work for like 99% of homes.

It's an older one, the Ruckus R600. We are using it with a Pakedge RK-1 Router.

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I think you should go back to basics. Go down to just 1 AP if you think it is wireless interference. However I am leaning to more of a broadcast issue.

 

- I would start disabling all unused Network Ports

- Disable non-essential equipment on the switch.

- Check if any ports are running in 1/2 duplex or degraded bandwidth (10 Mbps).

Hope this helps

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