tmj4 Posted August 5, 2021 Share Posted August 5, 2021 Something odd started happening last night. Noticed that the Neeo remotes (checked across multiple) won't show favorited thermostats or any comfort items anymore despite them being on the favorites list as it appears on the mobile app. "Comfort" will appear, but individual items inside of comfort will not. I've rebooted the Neeos and the controller and no change. See attached screenshots. Any ideas? Quote Link to comment Share on other sites More sharing options...
RyanE Posted August 5, 2021 Share Posted August 5, 2021 Not sure why you're having the issue, mine are still showing fine. https://imgur.com/FwRylKv RyanE tmj4 1 Quote Link to comment Share on other sites More sharing options...
tmj4 Posted August 5, 2021 Author Share Posted August 5, 2021 40 minutes ago, RyanE said: Not sure why you're having the issue, mine are still showing fine. Any settings/config in composer you can think of that would prevent them from showing up? The 'Hide thermostat' box is definitely not checked but I don't know what else from a UI config standpoint would cause this. Quote Link to comment Share on other sites More sharing options...
RyanE Posted August 5, 2021 Share Posted August 5, 2021 17 minutes ago, tmj4 said: Any settings/config in composer you can think of that would prevent them from showing up? The 'Hide thermostat' box is definitely not checked but I don't know what else from a UI config standpoint would cause this. I can't think of any reason. Sorry. RyanE Quote Link to comment Share on other sites More sharing options...
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