TheaterExtreme Posted July 5, 2021 Share Posted July 5, 2021 I had my dealer come by yesterday and try and connect an old switch for me. This switch was working just fine before the move and was working at the new house. I did not label some of them and wired it in the wrong place. I had him un-identify (disconnect) and re-identify it in place so i didnt have to remove and rewire in the room it should have been. silly me for thinking that i could do something the easy way. well. when identifying, four times on top button, it flashes yellow, the it's blue as if it has joined my network and then solid green on both top and bottom. he thought that he would factory reset them.... not a thang!!! Any ideas? it's been awhile since i was a dealer and I've forgotten a bunch. Quote Link to comment Share on other sites More sharing options...
msgreenf Posted July 5, 2021 Share Posted July 5, 2021 Did you do 13-4-13 first? Quote Link to comment Share on other sites More sharing options...
TheaterExtreme Posted July 5, 2021 Author Share Posted July 5, 2021 No, it was disconnected from the network first I believe. I didn't watch him when he did it. I was just alerted after it didn't work. Quote Link to comment Share on other sites More sharing options...
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