Cycleguy0623 Posted February 13, 2021 Share Posted February 13, 2021 I have a brand new c4 system and the roku for the main living room is not responding at all. It is connected to a Sony avr in the rack. My installers can’t figure out why it will not launch on the tv. We have checked all conceptions and it is possible there is a bad hdmi cable in the wall. Just looking for other things to check to get it to work. Quote Link to comment Share on other sites More sharing options...
mujtaba.khokhar Posted February 13, 2021 Share Posted February 13, 2021 Have you tried to plug it into the tv directly without the AVR etc? hows the tv getting its picture from the AVR? Guessing it’s over a balun? Thanks muj Quote Link to comment Share on other sites More sharing options...
Cycleguy0623 Posted February 13, 2021 Author Share Posted February 13, 2021 It is over a balun. The Roku works perfectly when connected directly to the tv itself. The DVD player is also not responding so that tells me it must be the AVR balun or cable. Quote Link to comment Share on other sites More sharing options...
msgreenf Posted February 13, 2021 Share Posted February 13, 2021 Turn auto image off on the roku eggzlot 1 Quote Link to comment Share on other sites More sharing options...
eggzlot Posted February 13, 2021 Share Posted February 13, 2021 1 hour ago, Cycleguy0623 said: It is over a balun. The Roku works perfectly when connected directly to the tv itself. The DVD player is also not responding so that tells me it must be the AVR balun or cable. Any CEC on the avr? Make sure it’s turned off Quote Link to comment Share on other sites More sharing options...
Cycleguy0623 Posted February 14, 2021 Author Share Posted February 14, 2021 Well thank you all for the help but it turned out the sony AVR is just dead. New Dennon 3700 taking it's place. Quote Link to comment Share on other sites More sharing options...
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