Time2Jet Posted October 30, 2019 Share Posted October 30, 2019 Tonight out of the blue, my TiVo (matrixed and extended through my Denon X Series AVR) stopped working. I power cycled the TiVo, Denon and finally the EA-5 to no resolve. Anything to look at? TV powers on, just no TiVo. Remote is definitely changing Denon Inputs (I’ve watched real-time in the Denon App). Sent from my iPhone using Tapatalk ERDrPC 1 Quote Link to comment Share on other sites More sharing options...
chopedogg88 Posted October 30, 2019 Share Posted October 30, 2019 Stopped working. #1 most often used and most unhelpful phrase. No offense, all my clients say it.Pretty hard to troubleshoot remotely with that level of detail. Sent from my SM-G975U using Tapatalk Quote Link to comment Share on other sites More sharing options...
chopedogg88 Posted October 30, 2019 Share Posted October 30, 2019 Any other sources working or do you only have Tivo on your matrix? Sent from my SM-G975U using Tapatalk Quote Link to comment Share on other sites More sharing options...
chopedogg88 Posted October 30, 2019 Share Posted October 30, 2019 When you say no Tivo, I assume you mean you aren't getting any signal whatsoever from the Tivo? Sent from my SM-G975U using Tapatalk Quote Link to comment Share on other sites More sharing options...
msgreenf Posted October 30, 2019 Share Posted October 30, 2019 Yeah. What do you mean? Sounds like it may have changed from sddp to IP identification and the IP changed? Or maybe IP control got disabled on the Tivo. Quote Link to comment Share on other sites More sharing options...
Time2Jet Posted October 30, 2019 Author Share Posted October 30, 2019 Thanks@chopedogg88 &.@msgreenf I’m so embarrassed. What an idiot. I woke up and laid there and stared at a blank screen until it hit me. I don’t really use the PVR/DVR to check the recorded shows list, so I hadn’t realized when the rack was rebuilt and the new Denon was installed, the boxes were flip-flopped when reinstalled. Ah...hem... I was power cycling the wrong box (White Bolt/Black Bolt). Sent from my iPhone using Tapatalk Quote Link to comment Share on other sites More sharing options...
Time2Jet Posted October 30, 2019 Author Share Posted October 30, 2019 Wrong. I’m still an idiot. I was power-cycling the wrong box, but even still that wasn’t the issue. Checking IP/SDDP issue now. Sent from my iPhone using Tapatalk Quote Link to comment Share on other sites More sharing options...
Time2Jet Posted October 30, 2019 Author Share Posted October 30, 2019 So I power-cycled everything, checked the physical and virtual connections and SDDP. Everything looks great. Later, I’ll swap the Denon Inputs to just test if there may be an issue with the Aux 2 Input that this box is feeding and then check the HDMI and network cables if that doesn’t prove anything. Scanning the IP of that box is showing it’s up, all LEDs are behaving properly on the Tivo. And all other sources are being sent out. (I even made the other TiVo visible and it’s playing fine to the room with the problem). If I rule out all else, maybe a bad TiVo box? It just froze last night, but instead of telling me, my wife just started watching Netflix. When I discovered this, I power cycled it (wrong one), the AVR and Controller and then turned the room off and let it sit fir 5 minutes. That didn’t solve it. At that point I’d just get the Samsung HDMI screen on the TV. Still. Sent from my iPhone using Tapatalk Quote Link to comment Share on other sites More sharing options...
chopedogg88 Posted October 30, 2019 Share Posted October 30, 2019 usually what I do in these situations is bring my tiny battery powered test tv to the rack and connect the source directly to it to see if I get a picture. do you have a small tv you can bring to the rack, or can you move the tivo to a TV? Time2Jet 1 Quote Link to comment Share on other sites More sharing options...
Time2Jet Posted October 30, 2019 Author Share Posted October 30, 2019 Thanks Ari. I certainly appreciate your advice. That’s my plan when I get home tonight. Very strange. Sent from my iPhone using Tapatalk Quote Link to comment Share on other sites More sharing options...
Time2Jet Posted October 31, 2019 Author Share Posted October 31, 2019 @chopedogg88@msgreenfThank you guys for the advice. I came home and was walking past the rack to get my monitor and I figured it’d take 30 seconds to swap out the HDMI cable versus 20 minute to grab and set up the monitor. Why not?Yep, that was it. Sometimes it’s the simplest things. Certainly doesn’t make me happy that such an expensive AudioQuest cable failed. But does feel good that it was as simple as that. Sent from my iPhone using Tapatalk Quote Link to comment Share on other sites More sharing options...
Cyknight Posted October 31, 2019 Share Posted October 31, 2019 1 hour ago, time2jet said: @chopedogg88@msgreenf Thank you guys for the advice. I came home and was walking past the rack to get my monitor and I figured it’d take 30 seconds to swap out the HDMI cable versus 20 minute to grab and set up the monitor. Why not? Yep, that was it. Sometimes it’s the simplest things. Certainly doesn’t make me happy that such an expensive AudioQuest cable failed. But does feel good that it was as simple as that. Sent from my iPhone using Tapatalk Hmm. Jsut a though but, you may want to try putting that cable back in and see if you get image - could still be a handshake issue (disconnteing a cable will force many devices to re-do the EDID configuration automatically Time2Jet, chopedogg88 and msgreenf 3 Quote Link to comment Share on other sites More sharing options...
chopedogg88 Posted October 31, 2019 Share Posted October 31, 2019 Good pointSent from my SM-G975U using Tapatalk Time2Jet 1 Quote Link to comment Share on other sites More sharing options...
Time2Jet Posted October 31, 2019 Author Share Posted October 31, 2019 Hmm. Jsut a though but, you may want to try putting that cable back in and see if you get image - could still be a handshake issue (disconnteing a cable will force many devices to re-do the EDID configuration automaticallyThat exactly had been running through my mind all night. But I got lazy and didn’t want to have to clean up the rack tonight and I figured if I go to the rack room I won’t be able to help myself. I’m literally OCD. I’ll try tomorrow. I sense you may be correct. I’ll report back. Sent from my iPhone using Tapatalk Quote Link to comment Share on other sites More sharing options...
Time2Jet Posted November 1, 2019 Author Share Posted November 1, 2019 Right on guys. The old cable worked again. So had to be a handshake issue. I’m now noticing my Roku to that room isn’t firing consistently. Once I launch another source and relaunch, it typically works. If this is all about EDID, what could be all of the sudden causing? That’s perhaps now two devices. Both extended from a Denon via HDBaseT. Sent from my iPhone using Tapatalk Quote Link to comment Share on other sites More sharing options...
Cyknight Posted November 1, 2019 Share Posted November 1, 2019 Weird inconsistent errors on a single HDBaseT connection, first thought is the line itself, next the receiving balun, next the TV Time2Jet and msgreenf 2 Quote Link to comment Share on other sites More sharing options...
Time2Jet Posted November 9, 2019 Author Share Posted November 9, 2019 Weird inconsistent errors on a single HDBaseT connection, first thought is the line itself, next the receiving balun, next the TVIt’s acting up again. Denon is definitely switching (can watch the switch as I select one of the inputs). But the Roku and BluRay aren’t feeding consistently. Somehow the TiVo is, but seems a little slow/sluggish to launch. Not sure where to start troubleshooting. Everything, but the rack itself will be a nightmare to access. (Line/Rx). I really feel like this could be HDMI cable versus balun related. But I’m going to first power cycle the AVR/Input Devices and TX before I start swapping out HDMI cables. Sent from my iPhone using Tapatalk Quote Link to comment Share on other sites More sharing options...
chopedogg88 Posted November 9, 2019 Share Posted November 9, 2019 Did you bring a test tv to the rack to eliminate the balun as a cause? Sent from my SM-G975U using Tapatalk Time2Jet 1 Quote Link to comment Share on other sites More sharing options...
Time2Jet Posted November 9, 2019 Author Share Posted November 9, 2019 Did you bring a test tv to the rack to eliminate the balun as a cause? Sent from my SM-G975U using TapatalkYes Ari. Thank you. I have just replicated this same situation bypassing the balun. That said, logically the balun as the issue can likely be eliminated. ***Unless*** that balun is causing the handshake issues. I’d like to think it isn’t considering it’s the best AVPro Edge sells (but who knows). Many years ago I got involved with them when I was a commercial distributor for DTV and was doing bar and restaurant A/V work. I seriously never had one fail. Not to say...Here’s what information that could be helpful:All done locally with my test TV:I’ve power cycled that room’s Roku and then replaced the HDMI cable. It seems to be functioning as expected now. I would want to think that situation may be resolved, but... even when extended by balun during these problems, I was able to get the Roku’s mini apps to launch and stay connected after a Roku power cycle... but it didn’t hold. I’m going to continue to remain local fir a bit and try to confuse it by switching between inputs and going from room off direct, etc. Roku aside, oddly my Samsung SDDP BluRay (matrixed) keeps losing its WOL. I have had it identified and set up properly and working for weeks, then suddenly it decides not to WOL. By physically turning it off, I was just able to get it to wake from both zones it’s matrixed to. It’s very odd. I understand Matrixing through an AVR is inexpensive, but that it frankly isn’t best practice. I thought with a little higher end (Denon X8500) it would be better. Not really. It works (this issue aside), just not nearly as smooth and fast and reliably as a true matrix. So right now all we did was output local and power cycle then replace the HDMI on the Roku. It seems to all be working. When this is under control, I need a recommendation fir HDMI cables. I have used AudioQuest for years, from low to high end. I also have used Blue Jeans products. I’ve only had one AudioQuest failed so far no Blue Jeans fails. The cables that are seemingly having these issues (if it’s an EDID or cable itself issue) are sadly a cheap generic high spec line that I bought in a pinch thinking I needed a higher spec to pass HDR over these baluns. Sent from my iPhone using Tapatalk Quote Link to comment Share on other sites More sharing options...
Time2Jet Posted November 9, 2019 Author Share Posted November 9, 2019 After 30 minutes, failed locally. Same issue. Roku stops launching. (Balun hasn’t been in the equation, so that quite probably eliminates balun causing handshake issues) Now my rule outs are: (asking?)Roku Player itself Network (Ethernet control)Denon InputSent from my iPhone using Tapatalk Quote Link to comment Share on other sites More sharing options...
msgreenf Posted November 10, 2019 Share Posted November 10, 2019 Sounds like the denon...did you have the Roku running thru the denon? Time2Jet 1 Quote Link to comment Share on other sites More sharing options...
Time2Jet Posted November 10, 2019 Author Share Posted November 10, 2019 Sounds like the denon...did you have the Roku running thru the denon?Yes Mitch. Sent from my iPhone using Tapatalk Quote Link to comment Share on other sites More sharing options...
msgreenf Posted November 10, 2019 Share Posted November 10, 2019 Sounds like something isn't right w the denon Time2Jet 1 Quote Link to comment Share on other sites More sharing options...
Time2Jet Posted November 10, 2019 Author Share Posted November 10, 2019 Sounds like something isn't right w the denon [/]I’ve done so much physical fiddling around and power cycling that I’ve lost my place. But it’s right now down to the Roku Netflix MiniApp only. And only in one room and only on one Roku (other Roku was never effected). Everything else is launching. It tries to launch, but nothing comes but the Samsung HDMI 1 screen. Sent from my iPhone using Tapatalk Quote Link to comment Share on other sites More sharing options...
chopedogg88 Posted November 10, 2019 Share Posted November 10, 2019 I believe Netflix requires 4k 60 perhaps that's the problem. Sent from my SM-G975U using Tapatalk Quote Link to comment Share on other sites More sharing options...
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