Froggy1976 Posted September 22, 2019 Share Posted September 22, 2019 Hi all, I am thinking of changing internet providers. What should I be aware of in regards to C4. Will I have to re configure everything? Quote Link to comment Share on other sites More sharing options...
tekki70 Posted September 22, 2019 Share Posted September 22, 2019 you could just change the settings in your new equipment to match the old setup, go around and reboot all connected devices to be sure the transition is smooth ip scheme, any port forwarding, etc. Quote Link to comment Share on other sites More sharing options...
JSTRONG Posted September 22, 2019 Share Posted September 22, 2019 If your keeping your router then most likely you will have to only reboot the router. If your replacing your router then yes, reconfigure your devices. Quote Link to comment Share on other sites More sharing options...
ejn1 Posted September 22, 2019 Share Posted September 22, 2019 If it's fiber, you will have to use their router and then the home network becomes a little more complicated as you need will likely not want to use their router if you desire a more robust home network. Then you have to have a router behind a router setup which requires a bit more setup and care... Quote Link to comment Share on other sites More sharing options...
Froggy1976 Posted September 22, 2019 Author Share Posted September 22, 2019 Hi all, thanks heaps for the advice. I thought it was a major pain to change ISP but glad it s not. I have been putting it off but I think I will jump ships very soon. What about the account on the ea3 being under a specific email address. If I change ISP I will also loose my email adress. cheers Quote Link to comment Share on other sites More sharing options...
-defunct- Posted September 22, 2019 Share Posted September 22, 2019 33 minutes ago, Froggy1976 said: Hi all, thanks heaps for the advice. I thought it was a major pain to change ISP but glad it s not. I have been putting it off but I think I will jump ships very soon. What about the account on the ea3 being under a specific email address. If I change ISP I will also loose my email adress. cheers Changing ISP will not impact anything except your network (if they use their router instead of yours), and your internet connection. Your controller registration and Control4 account should just work regardless of ISP. Some ISPs are better than other for music streaming and remote connectivity. If you're going with a faster ISP, it may be a better experience overall. Quote Link to comment Share on other sites More sharing options...
-defunct- Posted September 22, 2019 Share Posted September 22, 2019 But... I would definitely notify your dealer you are swapping ISPs so they are aware they may need to come out if the ISP breaks anything. Quote Link to comment Share on other sites More sharing options...
SMHarman Posted September 22, 2019 Share Posted September 22, 2019 Hi all, thanks heaps for the advice. I thought it was a major pain to change ISP but glad it s not. I have been putting it off but I think I will jump ships very soon. What about the account on the ea3 being under a specific email address. If I change ISP I will also loose my email adress. cheersGet a Gmail or similar ISP agnostic email address. Sent from my E6603 using Tapatalk Quote Link to comment Share on other sites More sharing options...
Neo1738 Posted September 22, 2019 Share Posted September 22, 2019 Can't you just get the new companies router, put it in bridge mode, and use all of your current equipment? Seems easiest just a quick reboot and done. Quote Link to comment Share on other sites More sharing options...
ejn1 Posted September 23, 2019 Share Posted September 23, 2019 6 hours ago, Neo1738 said: Can't you just get the new companies router, put it in bridge mode, and use all of your current equipment? Seems easiest just a quick reboot and done. Some routers cannot be placed in bridge mode. The AT&T UVerse giga modem/router cannot. Quote Link to comment Share on other sites More sharing options...
AK1 Posted September 23, 2019 Share Posted September 23, 2019 On 9/22/2019 at 1:43 AM, Froggy1976 said: Hi all, I am thinking of changing internet providers. What should I be aware of in regards to C4. Will I have to re configure everything? Do you use your own router i.e. one not provided by your ISP? Here are the common pitfalls we see when changing ISPs: * WORST - client uses ISP router and has static IP addresses for Control4 equipment, often the controller. New ISP uses a different class C IP addressing scheme. Glorious PITA to fix: change IP address scheme on new router to match old scheme (often not possible on ISP router) OR network reset on Control4 equipment (big pain if a tight rack) OR introduce a real router and hopefully bridge ISP router * New ISP router can't be bridged so any port forwarding e.g. for cameras, stops working. Need to open ports in new ISP router or setup DMZ. Please contact your dealer before the change. Quote Link to comment Share on other sites More sharing options...
Neo1738 Posted September 24, 2019 Share Posted September 24, 2019 22 hours ago, ejn1 said: Some routers cannot be placed in bridge mode. The AT&T UVerse giga modem/router cannot. That's terrible. They should all allow that. Quote Link to comment Share on other sites More sharing options...
sonic30101 Posted September 24, 2019 Share Posted September 24, 2019 47 minutes ago, Neo1738 said: That's terrible. They should all allow that. Some of the cable ISP gateways cant be put in bridge mode either when the accompanied cable boxes rely on moca and a cloud dvr Quote Link to comment Share on other sites More sharing options...
msgreenf Posted September 24, 2019 Share Posted September 24, 2019 15 minutes ago, sonic30101 said: Some of the cable ISP gateways cant be put in bridge mode either when the accompanied cable boxes rely on moca and a cloud dvr and phone service.... Quote Link to comment Share on other sites More sharing options...
AK1 Posted September 24, 2019 Share Posted September 24, 2019 Some of the cable ISP gateways cant be put in bridge mode either when the accompanied cable boxes rely on moca and a cloud dvr We typically use DMZ where bridging is not possible Sent from my iPhone using Tapatalk Quote Link to comment Share on other sites More sharing options...
sonic30101 Posted September 24, 2019 Share Posted September 24, 2019 27 minutes ago, AK1 said: We typically use DMZ where bridging is not possible Sent from my iPhone using Tapatalk Doesnt always work with some of the xfinity supplied modems I have ran across Quote Link to comment Share on other sites More sharing options...
-defunct- Posted September 24, 2019 Share Posted September 24, 2019 You could be like me. I subscribe to TV channels only to use a Roku and the Channel apps. Then I only use a modem from my ISP for the internet. Quote Link to comment Share on other sites More sharing options...
Cyknight Posted September 24, 2019 Share Posted September 24, 2019 On 9/22/2019 at 6:53 AM, Froggy1976 said: I thought it was a major pain to change ISP but glad it s not. Hate to break it to you, but it CAN be - but that all depends on the current network setup. It could be the easiest thing in the world, or it could crash everything. Fortunately the latter is very uncommon, and usually it's not a very big deal. ISP router can be bridged? Zero issues. It can't be, now you're possibly opening up a can of worms. Can it do DMZ and your own router is not on the same sub-net? Not major, can't DMZ or is on the same Subnet....... Not that I intend to scare you off from doing it, but I don't want you going in thinking it's as simple as flipping a switch and get burned. As for the email address - just log in and change it on-line after all is said and done. Quote Link to comment Share on other sites More sharing options...
Froggy1976 Posted September 25, 2019 Author Share Posted September 25, 2019 hi all, thanks again for all the replies. I do not use a ISP router thankfully. Since I indicated my willingness to change, they came back to the table and offered me what I was after in the first place, which was getting rid of my landline as I have not used it in 2 years and go on a lesser plan as I only use less than 300gb per month sports having an unlimited plan made no sense. originally it was either unlimited or 100gb data and the ISP router included. I told them it didn't not suit me so I will cancel my membership and try another ISP. $8hrs later, they have given me 500gb, no landline and no router for half the price which his great fo me as I don t have to do anything anymore... thanks again for all your advice Quote Link to comment Share on other sites More sharing options...
-defunct- Posted September 25, 2019 Share Posted September 25, 2019 Nice! That's similar to what I did. I wanted a modem only for my home and ended up having to negotiate with the ISP sales guy. I ended up adding a landline for free to qualify for the modem (don't have a phone hooked up) and got the speed and sports package at a significant discount, but I use way more internet. I've seen 700GB-1TB usage in a month. I need to go back in and see what I can negotiate to get their gigabit service instead of having 200mbps down. Quote Link to comment Share on other sites More sharing options...
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