Nehsmit Posted July 30, 2019 Share Posted July 30, 2019 Hi, Hope you can help. For the last 2 days my C4 is down. I have rebooted the 800 multiple times and it still wont connect. I have changed the port my 800 is plugged into on my switch. Still no luck. When I reboot, the LINK light flashes then stops. Then the WIFI light flashes and stops. I still have internet and WIF in my homeI. Please help. TIA Link to comment Share on other sites More sharing options...
prabeau Posted July 31, 2019 Share Posted July 31, 2019 I've had this issue in the past and it was the power supply. I plugged in a universal power supply with proper connector/ voltage and that solved it. Worth a try. Link to comment Share on other sites More sharing options...
Nehsmit Posted July 31, 2019 Author Share Posted July 31, 2019 7 minutes ago, prabeau said: I've had this issue in the past and it was the power supply. I plugged in a universal power supply with proper connector/ voltage and that solved it. Worth a try. But I have power to it. Would this be the issue if power light is on? Just asking. Link to comment Share on other sites More sharing options...
Nehsmit Posted July 31, 2019 Author Share Posted July 31, 2019 7 minutes ago, prabeau said: I've had this issue in the past and it was the power supply. I plugged in a universal power supply with proper connector/ voltage and that solved it. Worth a try. But I have power to it. Would this be the issue if power light is on? Just asking. Link to comment Share on other sites More sharing options...
prabeau Posted July 31, 2019 Share Posted July 31, 2019 So did I. The faulty power supply does not put out the required Amps or voltage and the unit acted exactly as you described.Once replaced worked like new. Worth a try, easy cheap fix Link to comment Share on other sites More sharing options...
Nehsmit Posted July 31, 2019 Author Share Posted July 31, 2019 38 minutes ago, prabeau said: So did I. The faulty power supply does not put out the required Amps or voltage and the unit acted exactly as you described.Once replaced worked like new. Worth a try, easy cheap fix Tried new power supply. Unfortunately no luck. Link to comment Share on other sites More sharing options...
Nehsmit Posted July 31, 2019 Author Share Posted July 31, 2019 All started after a power outage 2 nights ago. Link to comment Share on other sites More sharing options...
msgreenf Posted July 31, 2019 Share Posted July 31, 2019 this is likely an in person service call kinda problem. I have a feeling something could have been fried in the power outage Link to comment Share on other sites More sharing options...
Nehsmit Posted July 31, 2019 Author Share Posted July 31, 2019 7 minutes ago, msgreenf said: this is likely an in person service call kinda problem. I have a feeling something could have been fried in the power outage Any local dealers to Central NJ? Link to comment Share on other sites More sharing options...
xc420 Posted August 1, 2019 Share Posted August 1, 2019 It could be that Director needs to be re-enabled. Link to comment Share on other sites More sharing options...
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