CarlitosWayUK Posted July 7, 2018 Share Posted July 7, 2018 Is Control4 compatible with Sky Q? I may have jumped the gun when ordering my Sky Q. I think it may not be compatible as Sky Q says devices must be HDCP 2.2 compatible.Current Setup: My setup was installed by a professional installer so I'm not that familiar with it. I have Sky HD which appear to be connected to a BlueStream (4-way 4k HDBaseT splitter) via HDMI which I'm assuming then connects to my Control4 Controller HC 800 box. This then distributes the video round the house via Ethernet. As Sky Q 'requires' HDCP 2.2 will Sky Q still pump Ultra HD to the TVs on my setup? Anyone else have a similar setup with Sky Q? Thanks! Link to comment Share on other sites More sharing options...
Gary Leeds UK Posted July 7, 2018 Share Posted July 7, 2018 Sky Q will not be touched by Control4 for Video - its only your Bluestream you need to worry about You will need a Driver for Sky Q which can be bought from https://www.drivercentral.io/platforms/control4-drivers/skyhd-skyq-uk-control4-driver-chowmain/ Unless you are already using this Driver with HD Box Link to comment Share on other sites More sharing options...
CarlitosWayUK Posted July 7, 2018 Author Share Posted July 7, 2018 Hi Gary, Thanks for the advice and the link. I'm a bit of a novice at this as you can probably tell - is the driver simply to allow remote control of Sky Q or is it required for the video feed too? Installing drivers etc is daunting. I dont really want to pay the original installers to do it as they charge an absolute fortune... I dont suppose you have a link to an install guide do you? Many thanks Ian Link to comment Share on other sites More sharing options...
Gary Leeds UK Posted July 7, 2018 Share Posted July 7, 2018 The driver allows you to control Sky Q from your remote - One of the guys on here can do this remotely. Do you have Composer HE if so you can check to see if you already have the driver installed Link to comment Share on other sites More sharing options...
CarlitosWayUK Posted July 7, 2018 Author Share Posted July 7, 2018 I dont have a Windows machine to run Composure HE unfortunately (only Macs). Will have to see if I can borrow one and take a look. Thanks for the advice. Ian Link to comment Share on other sites More sharing options...
alanchow Posted July 8, 2018 Share Posted July 8, 2018 On 7/7/2018 at 6:53 PM, Gary Leeds UK said: Sky Q will not be touched by Control4 for Video - its only your Bluestream you need to worry about You will need a Driver for Sky Q which can be bought from https://www.drivercentral.io/platforms/control4-drivers/skyhd-skyq-uk-control4-driver-chowmain/ Unless you are already using this Driver with HD Box As Gary mentions our driver will control your SkyQ box. You will need to connect your SkyQ box upto the Blustream box and Control4 will tell Blustream where to send the signal. Your profressional installer will do all of this so no need to worry. Here is an example of what the user interface will look like once its installed. Link to comment Share on other sites More sharing options...
Unsocialtoaster Posted July 9, 2018 Share Posted July 9, 2018 On 7/7/2018 at 10:07 AM, CarlitosWayUK said: Hi Gary, Thanks for the advice and the link. I'm a bit of a novice at this as you can probably tell - is the driver simply to allow remote control of Sky Q or is it required for the video feed too? Installing drivers etc is daunting. I dont really want to pay the original installers to do it as they charge an absolute fortune... I dont suppose you have a link to an install guide do you? Many thanks Ian Hi Ian, You won't be able to install the driver yourself, but if you don't want to get the original installer involved, there are dealers on this forum who would be able to help you remotely. Your original dealer should also be able to do this remotely if you ask them. Link to comment Share on other sites More sharing options...
AidenL Posted July 10, 2018 Share Posted July 10, 2018 On 7/8/2018 at 10:43 PM, alanchow said: As Gary mentions our driver will control your SkyQ box. You will need to connect your SkyQ box upto the Blustream box and Control4 will tell Blustream where to send the signal. Your profressional installer will do all of this so no need to worry. Here is an example of what the user interface will look like once its installed. Im not seeing any of that at all. I also see I have the driver installed in two rooms, but not a third, can it be copied over in Composer HE? I guess Im basically wondering , can I do anything to help while I'm waiting for my dealer? Link to comment Share on other sites More sharing options...
alanchow Posted July 10, 2018 Share Posted July 10, 2018 4 hours ago, AidenL said: Im not seeing any of that at all. I also see I have the driver installed in two rooms, but not a third, can it be copied over in Composer HE? I guess Im basically wondering , can I do anything to help while I'm waiting for my dealer? Only dealers can install drivers. If you are in a hurry i can recommend a remote dealer who can assist. Link to comment Share on other sites More sharing options...
Gary Leeds UK Posted July 11, 2018 Share Posted July 11, 2018 You need to check which version you are on - Check you Sky Q driver Driver version is 20180626 (At the moment) -Turn on Auto Updates - Do the above to all drivers in your project If you then go to your Cloud Driver - Go to driver Actions - Select Number 2 Turn on Auto Updates. Link to comment Share on other sites More sharing options...
AidenL Posted July 15, 2018 Share Posted July 15, 2018 On 7/11/2018 at 7:00 AM, Gary Leeds UK said: You need to check which version you are on - Check you Sky Q driver Driver version is 20180626 (At the moment) -Turn on Auto Updates - Do the above to all drivers in your project If you then go to your Cloud Driver - Go to driver Actions - Select Number 2 Turn on Auto Updates. I seem to be on 20180628? I selected Turn on Auto Updates in Driver and the Cloud, but in the Cloud, the cell remains blank after I did? Link to comment Share on other sites More sharing options...
Gary Leeds UK Posted July 15, 2018 Share Posted July 15, 2018 Same as me - Looks like my typing was a bit off So you are on latest driver Link to comment Share on other sites More sharing options...
AidenL Posted July 15, 2018 Share Posted July 15, 2018 1 hour ago, Gary Leeds UK said: Same as me - Looks like my typing was a bit off So you are on latest driver Seems I have some other kind of issues then sadly. Link to comment Share on other sites More sharing options...
SimonSparksUK Posted August 18, 2018 Share Posted August 18, 2018 I originally purchased the SkyQ driver from a Control4 dealer who has since gone out of business, and they purchased the driver from houselogix the last time my SkyQ driver was updated it was updated to version 8.0.5 which seems to have stopped working, I have a valid license for the chowmain driver, all I would like is a copy of the updated c4z file so that I can update my project with the latest version of the driver and get it working again. I should mention that since I bought the Control4 system I have become a Control4 Developer, I have attached a screen shot of my SDK License Agreement as proof. I would be very grateful if someone could help me out in getting the SkyQ driver working again. If someone could email me the driver to my company email address that would be amazing. Link to comment Share on other sites More sharing options...
Cyknight Posted August 18, 2018 Share Posted August 18, 2018 You'll have to get a dealer setup with drivercentral.io - I assume it likely means you need a Control4 dealership, but that's something to take up with them. From there the license can be transferred easily, driver replaced and updated as required. It's not a matter of just sending a copy of the driver. Link to comment Share on other sites More sharing options...
dcovach Posted August 18, 2018 Share Posted August 18, 2018 @SimonSparksUK Try to get your previous dealer to log in to their houselogix account and "unregister" any drivers that were assigned to you. That will release it so that it can be updated to the latest drivercentral.io version. An account with drivercentral will still be needed to register it back to you. Link to comment Share on other sites More sharing options...
alanchow Posted August 18, 2018 Share Posted August 18, 2018 1 hour ago, dcovach said: @SimonSparksUK Try to get your previous dealer to log in to their houselogix account and "unregister" any drivers that were assigned to you. That will release it so that it can be updated to the latest drivercentral.io version. An account with drivercentral will still be needed to register it back to you. This is not needed. We migrated all extra vegetables and houselogix drivers along with Mac addresses to driverCentral. it will automatically be associated to the project token generated from driverCentral upon check in. Link to comment Share on other sites More sharing options...
SimonSparksUK Posted August 19, 2018 Share Posted August 19, 2018 @alanchow given that the licenses and controller mac addresses have been transferred over, please can you share a copy of the driver file with me. My old dealer has gone out of business and I am in the process of getting a new dealer and getting them access to my licenses which I'm sure you understand is not going to be simple or quick.... Link to comment Share on other sites More sharing options...
alanchow Posted August 19, 2018 Share Posted August 19, 2018 1 minute ago, SimonSparksUK said: @alanchow given that the licenses and controller mac addresses have been transferred over, please can you share a copy of the driver file with me. My old dealer has gone out of business and I am in the process of getting a new dealer and getting them access to my licenses which I'm sure you understand is not going to be simple or quick.... That’s not how it works. Sending you the driver will not simply work when installed. It needs to be associated with a project which is associated with a dealer. Given you have a relationship with Control4 you may be able to speak to your contact at Control4 to get them to assist you. A large number of them also have driverCentral accounts. Link to comment Share on other sites More sharing options...
SimonSparksUK Posted August 20, 2018 Share Posted August 20, 2018 Aah ok thanks for the information. Link to comment Share on other sites More sharing options...
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