4sight

[smarch]

For some my 4sight is not working from a computer.  The app on my phone works great, but it has stopped working on any computer/browser. It never gets past loading devices in room.  I've tried Chrome and Edge browser.

Any info appreciated.

[Derrick Cain]

Make sure Flash is enabled on your browser, or at least has an exception to allow it to run on the site.  I use Chrome:

1. To enable Flash for Control4's Connect Now via the customer portal, open your Chrome browser and type chrome://settings/content in the address bar.
    
2. Then scroll down until you see Flash listed; click on Flash and it will open a new page with Flash settings.
    
3. Turn off Ask First if it is enabled, slider should be to the left. 
    
4. Then click Add under Allow and paste in the following URL's one at a time:
   https://customer.control4.com
   http://java.com:80
   [*.]java.com
    
5. Close out of the browser settings by closing the tab.
    
6. Test Connect Now via the Customer Portal.
    

Screen capture of Chrome with new white list URL's:

 

[smarch]

That was it!

 

Thanks very much, appreciated.

[mkaiseraz]

When I bring up the Flash settings and turn off "Block sites . . .", the ADD buttons do not appear. I can't see any way to add sites. Maybe because I'm on a Mac?

Is there any other way to turn on Flash for a site in Chrome, on a Mac?