Network problem after trying to update

[krud1]

OK, let me start by saying I know, I shouldn't have tried updating to 1.7 for my AVM-HTC1. I knew I shouldn't, but I was up too late Christmas Eve and wasn't thinking. Call me what you will, I already have.

I tried updating to 1.7, let it go for a couple of hours (throughout the night), and came back to see a lot of errors stating there wasn't enough storage. I closed composer, went to turn on my tv, and found out that my remote wasn't working the controller. I tried opening composer again, but it couldn't connect to the director. I've tried unplugging it, waiting a few minutes, trying again with no luck. The 3 red lights do light.

Is there a simple reset or anything that I can try before the USB restore stick? Has anybody tried the restore stick? The router shows the ip addresss of the controller, just composer can't connect to it.

I have learned not to try anything after midnight that may ruin everything the next day when I am actually fully awake:(

Thanks.

[neil12011]

some of the early htc's had smaller memory than later, it was like 128mb or so....the later ones had 256mb I believe. I don't know if the early htc's can support 1.7 as a master controller.

what version did you have before you updated?

[Kirill]

been there done that.

You out of internal memory. You need to remove cover art to free up space - mount controller in windows and move the files to your local drive.

Than I used HC300 as main controller (instead of HTC) and upgrade did finish. You may try to restart the HTC and it may be able to complete the upgrade - check the log files to see what it is doing.

[krud1]

I had 1.3.2. I can't remove cover art since I can't connect director to composer. Below is the log file from windows:

**********Starting Composer Session***********

2008-12-25 00:08:34,129 [1384] ERROR Control4.Client.C4System - Error loading project

Exception: System.ArgumentOutOfRangeException

Message: Specified argument was out of the range of valid values.

Parameter name: length

Source: ICSharpCode.SharpZipLib

at ICSharpCode.SharpZipLib.Zip.Compression.Streams.InflaterInputBuffer.ReadClearTextBuffer(Byte[] outBuffer, Int32 offset, Int32 length)

at ICSharpCode.SharpZipLib.Zip.ZipInputStream.BodyRead(Byte[] b, Int32 off, Int32 len)

at ICSharpCode.SharpZipLib.Zip.ZipInputStream.InitialRead(Byte[] destination, Int32 offset, Int32 count)

at ICSharpCode.SharpZipLib.Zip.ZipInputStream.Read(Byte[] destination, Int32 index, Int32 count)

at ICSharpCode.SharpZipLib.Zip.ZipInputStream.ReadByte()

at Control4.Client.C4System.LoadSystem(String filename)

2008-12-25 00:21:55,498 [9164] ERROR Control4.Client.Controller - Error connecting to controller at :5020

Exception: System.Net.Sockets.SocketException

Message: No connection could be made because the target machine actively refused it

Source: System

at System.Net.Sockets.TcpClient.Connect(String hostname, Int32 port)

at System.Net.Sockets.TcpClient..ctor(String hostname, Int32 port)

at Control4.Client.Controller.Connect(String ipAddress, Int32 port)

**********Stopping Composer Session**********

**********Starting Composer Session***********

2008-12-25 17:13:56,183 [4848] ERROR Control4.Client.Controller - Error connecting to controller at 192.168.2.104:5020

Exception: System.Net.Sockets.SocketException

Message: No connection could be made because the target machine actively refused it

Source: System

at System.Net.Sockets.TcpClient.Connect(String hostname, Int32 port)

at System.Net.Sockets.TcpClient..ctor(String hostname, Int32 port)

at Control4.Client.Controller.Connect(String ipAddress, Int32 port)

2008-12-25 17:14:42,664 [4848] ERROR Control4.Client.Controller - Error connecting to controller at 192.168.2.104:5020

Exception: System.Net.Sockets.SocketException

Message: No connection could be made because the target machine actively refused it

Source: System

at System.Net.Sockets.TcpClient.Connect(String hostname, Int32 port)

at System.Net.Sockets.TcpClient..ctor(String hostname, Int32 port)

at Control4.Client.Controller.Connect(String ipAddress, Int32 port)

2008-12-25 17:42:44,649 [4848] ERROR Control4.Client.Controller - Error connecting to controller at 192.168.2.104:5020

Exception: System.Net.Sockets.SocketException

Message: No connection could be made because the target machine actively refused it

Source: System

at System.Net.Sockets.TcpClient.Connect(String hostname, Int32 port)

at System.Net.Sockets.TcpClient..ctor(String hostname, Int32 port)

at Control4.Client.Controller.Connect(String ipAddress, Int32 port)

**********Stopping Composer Session**********

Does anyone know if I can load 1.3 back onto the controller from a USB thumb drive? I don't know if it can be done now that 1.7 messed things up.

Thanks all!

[Kirill]

can you mount the controller from windows like:

\\IP

i.e.

\\190.165.1.5

?

[krud1]

Alright, good news. I used the USB recovery file and reset the controller. Everything (knock on wood) seems to be working. Thanks to those of you who tried to help, very much appreciated.