Derrick Cain Posted July 25, 2017 Author Share Posted July 25, 2017 Carvell, Are the devices not showing online, but still responding? Or nothing at all like last week? We've gotten reports that devices are still working, however showing offline in the app. Quote Link to comment Share on other sites More sharing options...
DrKurt Posted July 26, 2017 Share Posted July 26, 2017 I have Alexa and C4...today all of my devices are listed as off line, and Alexa responds "the device named "......" is not responding. How do i fix? My dealer is clueless on this...they didnt even know Alexa worked with C4 until i told them. Quote Link to comment Share on other sites More sharing options...
DrKurt Posted July 26, 2017 Share Posted July 26, 2017 Thanks! Quote Link to comment Share on other sites More sharing options...
Derrick Cain Posted July 27, 2017 Author Share Posted July 27, 2017 FYI. We had a short maintenance yesterday starting around 11:00PM mountain time, and ending at 11:40PM, at this time, Alexa and a few other online services were not available. Quote Link to comment Share on other sites More sharing options...
Phil M Posted January 6, 2022 Share Posted January 6, 2022 I’ve tried these steps. Disabled and tried to enable but it’s not allowing it to link? I noticed a new app update (iOS) but wouldn’t think this would have affected my syncing. Any idea? Quote Link to comment Share on other sites More sharing options...
msgreenf Posted January 6, 2022 Share Posted January 6, 2022 There was a control for maintenance window last night which could have impacted this. Try again this morning Quote Link to comment Share on other sites More sharing options...
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