Melvintwo Posted July 13, 2017 Share Posted July 13, 2017 Hi All, i have 4 IP cameras (Hikvision) i have the streams coming up on the mobile device the problem i am having is as you can see below in the pictures. When on movie mode picture is just coming up grey and distorted when i switch to image it is clear but doesn't refresh the image. anyone had this before or know what the issue is? Thanks Kelvin Link to comment Share on other sites More sharing options...
msgreenf Posted July 13, 2017 Share Posted July 13, 2017 Lower the resolution Sent from my BBB100-1 using Tapatalk Link to comment Share on other sites More sharing options...
Melvintwo Posted July 13, 2017 Author Share Posted July 13, 2017 tried that on both main and sub streams. Main stream lowest on the camera is 1280x720p and Sub stream is 352x288. Link to comment Share on other sites More sharing options...
Matt Lowe Posted July 20, 2017 Share Posted July 20, 2017 there is a KB article in the dealer data base that goes over how setup them up for use with control4. Link to comment Share on other sites More sharing options...
mallom Posted September 7, 2017 Share Posted September 7, 2017 Is anyone having issues viewing the camera on T3s and OS 2.10.0? This used to work flawlessly before the upgrade. Hik 4PM, Hik NVR, Virtual host enabled, Generic Cam drivers (all streams passes OK), OS 2.10 and HC800. Nothing has changed besides the upgrade to OS 2.10. I am able to see the cameras on all mobile devices, just not on T3. I usually research and troubleshoot the issue before posting, but I did not have time to do it this morning. Just wanted to check if anyone is having the same issue. The only thing I can think of right now would be the camera rez. I think it needs to be lowered. Its just weird that it worked before the upgrade. Any help is appreciated. Thanks! Link to comment Share on other sites More sharing options...
jfh Posted September 7, 2017 Share Posted September 7, 2017 I am having an issue on 2.10 where IP camera feeds take a LONG time to display on a T3 Link to comment Share on other sites More sharing options...
mallom Posted September 7, 2017 Share Posted September 7, 2017 Just now, jfh said: I am having an issue on 2.10 where IP camera feeds take a LONG time to display on a T3 How long? over a minute? I was in a hurry this morning and could not wait any longer. Thanks Link to comment Share on other sites More sharing options...
jfh Posted September 7, 2017 Share Posted September 7, 2017 Sometimes 15 seconds, sometimes over a minute. Happening with multiple cameras and doesn't seem to be any rhyme or reason with time. I display a front door camera on the screens when the doorbell rings, but it's pretty useless if the image doesn't show up quickly. Link to comment Share on other sites More sharing options...
mallom Posted September 7, 2017 Share Posted September 7, 2017 Got home and started to play around with it. The only way so far I was able to make it work was: a) Switching the rez from 1080p to 720p b.) Having the camera module loading on T3 c) Switching back to 1080p. When the camera saves the new rez, the image pops up. Will keep playing with it a little more... Forget what I said... I think the image works because (probably) the MJPEG stream kicks in. Link to comment Share on other sites More sharing options...
Matt Lowe Posted September 7, 2017 Share Posted September 7, 2017 20 minutes ago, mallom said: Got home and started to play around with it. The only way so far I was able to make it work was: a) Switching the rez from 1080p to 720p b.) Having the camera module loading on T3 c) Switching back to 1080p. When the camera saves the new rez, the image pops up. Will keep playing with it a little more... keep in mind the only interface that can access 1080 p is the t3 ts all the other navigators still need a 720 stream Link to comment Share on other sites More sharing options...
dcovach Posted September 7, 2017 Share Posted September 7, 2017 H.264 @ 720p and 30 fps might work across all devices (with ea controller) or reduce to 15 fps if still having more issues. Otherwise set to mjpeg 320 x 240 @ 15 fps Link to comment Share on other sites More sharing options...
mallom Posted September 7, 2017 Share Posted September 7, 2017 4 minutes ago, Matt Lowe said: keep in mind the only interface that can access 1080 p is the t3 ts all the other navigators still need a 720 stream Yep. My navigators are using MJPEG as I don't have a EA controller (yet). They are working fine. iOS devices are taking the RSTP fine. Not sure why T3 is not. Link to comment Share on other sites More sharing options...
mallom Posted September 7, 2017 Share Posted September 7, 2017 3 minutes ago, dcovach said: 30 fps might work but reduce to 15 if having more issues Will try that. Its just weird that before the OS upgrade everything worked. Thanks! Link to comment Share on other sites More sharing options...
Matt Lowe Posted September 7, 2017 Share Posted September 7, 2017 Just now, mallom said: Will try that. Its just weird that before the OS upgrade everything worked. Thanks! they updated the camera proxy for the new features Link to comment Share on other sites More sharing options...
dcovach Posted September 7, 2017 Share Posted September 7, 2017 I cheated and edited my post above... Link to comment Share on other sites More sharing options...
mallom Posted September 7, 2017 Share Posted September 7, 2017 7 minutes ago, dcovach said: H.264 @ 720p and 30 fps might work across all devices (with ea controller) or reduce to 15 fps if still having more issues. Otherwise set to mjpeg 320 x 240 @ 15 fps Will try that. Thanks! Link to comment Share on other sites More sharing options...
mallom Posted September 7, 2017 Share Posted September 7, 2017 9 minutes ago, mallom said: Will try that. Thanks! Did not work. I will use MJPEG for now and will troubleshoot further later. Thanks a lot guys! Link to comment Share on other sites More sharing options...
dcovach Posted September 7, 2017 Share Posted September 7, 2017 2 minutes ago, mallom said: Did not work. I will use MJPEG for now and will troubleshoot further later. Thanks a lot guys! There's a hikvision nvr driver @ houselogix. Have you demo'd that yet? Link to comment Share on other sites More sharing options...
mallom Posted September 7, 2017 Share Posted September 7, 2017 6 minutes ago, dcovach said: There's a hikvision nvr driver @ houselogix. Have you demo'd that yet? Not yet. I will look into it later. Thanks a lot man. Have a great evening! Link to comment Share on other sites More sharing options...
JEC Posted November 4, 2017 Share Posted November 4, 2017 I am having the same problem. Just upgraded to an EA5 and non of the HIkvision IPC cameras worked on my T3s... Worked fine on mobile. I have found that the LTS drivers work great - support hikvision and come up quick on the T3s and other controls.... They don't have motion detection capability - but I have installed the Hikvision driver in parallel to trigger on motion. Link to comment Share on other sites More sharing options...
mallom Posted November 4, 2017 Share Posted November 4, 2017 Thanks for the tip. I will give that a try. I dont need motion anyway. Link to comment Share on other sites More sharing options...
mallom Posted November 4, 2017 Share Posted November 4, 2017 Didnt work for me. Went back to MJPEG only. Link to comment Share on other sites More sharing options...
THEORY Posted November 5, 2017 Share Posted November 5, 2017 18 hours ago, mallom said: Didnt work for me. Went back to MJPEG only. Something changed and not for the better. Seen this issue on a number of systems. Link to comment Share on other sites More sharing options...
mallom Posted November 5, 2017 Share Posted November 5, 2017 Something changed and not for the better. Seen this issue on a number of systems.For sure. Everything worked fine on 2.9.1. Link to comment Share on other sites More sharing options...
MonsterIT Posted November 5, 2017 Share Posted November 5, 2017 using 16 cameras with Manfell Services driver at 1080 h.264 and working great Link to comment Share on other sites More sharing options...
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