tlstal Posted November 27, 2008 Share Posted November 27, 2008 I have the remote noted in the subject and occasionally will have problems with it communicating to my Contact/Relay Extender. Basically, they quit "talking" to each other. I have gone so far as to remove the batteries from the remote and cut the power to the system and let it completely restart/reboot. In the past, it just eventually starts working right again. Not this time. Can someone help me and give me some clue about why this is happening and what I can do to get my remote and box to start talking again??? Any help is *greatly* appreciated!!! Thanks in advance!!! Link to comment Share on other sites More sharing options...
slemay Posted November 30, 2008 Share Posted November 30, 2008 Well the remote doesn't talk with a Contact / Relay Extender... it talks to a Zigbee Server - which could / may also be talking to your Contact/Relay extender as well.Is the remote not talking? The contact relay extender not talking? Is the Contact Relay Extender wired (CAT5 / networked) - or are you using it via Zigbee. Has all of this been updated to 1.6.x?? Is it running 1.3.x??? Is it mixed? Are you sure? Need a lot more info as to your setup in order to help trouble shoot with you tlstal. Link to comment Share on other sites More sharing options...
niks Posted April 4, 2009 Share Posted April 4, 2009 I am having a similar problem. I recently connected my control4 home theatre system to the internet and downloaded the next software update. Now my system remote is not recognised. What I mean by this is;1. The I connect the system and click the next button2. I try pressing the control4 button 4 times as suggested but the system is not recognised. I then put in the mac address but cannot select the next button as it is greyed out.The Zigbee server is running. The remote has new batteries, Can anyone help. I have the most recent system software but am not a dealer. I do understand IT very well though. Link to comment Share on other sites More sharing options...
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